Dear customers, We would like to inform you that all orders placed between Monday 29th September and Wednesday 15th October will be processed and fulfilled from our facility in the United States. During this period, we kindly ask that you allow 14 business days for delivery of your order. Australia Post tracking numbers will be assigned to your orders at the time of fulfilment in the USA. Please note, however, that these tracking numbers will only become active once your parcels are lodged and processed within Australia. We greatly appreciate your valued business and your patience during this time. Warm regards, The Dr. ColorChip Team

Delivery

For all orders shipping to an Australian address, we ship using AU Postal Services. Customer can choose standard or express post during checkout.

All paints are matched perfectly to your supplied paint code and are produced at our plant in Brisbane. Please allow 2-4 business days before dispatch, for mixing purposes, and 5-7 working days from placement of order to delivery.

Strictly no Pick ups, as we are a mixing and distribution facility only.

If you provided us with an email address at the time you placed your order, you will receive an Email Invoice/Order Confirmation. Please check your spam folder, because occasionally emails aren't recognized and are placed into the SPAM folder or junk mail folder.